# Cookie Policy – How Skyp AI Uses Cookies & Tracking Technologies

> Understand how Skyp uses cookies and tracking technologies. Manage your cookie preferences and learn about our third-party services.

# Cookie Policy

Last updated: October 25, 2025

## What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality. For more information about cookies, visit [All About Cookies](https://www.allaboutcookies.org).

This Cookie Policy explains how Skyp LLC ("we," "us," or "our") uses cookies and similar technologies on our platform in accordance with industry standards, including [IAB](https://www.iab.com) guidelines.

## Types of Cookies We Use

### Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off.

| Cookie Name   | Purpose                                    | Duration          |
|---------------|--------------------------------------------|-------------------|
| `auth_token`  | User authentication and session management | Session/7 days    |
| `csrf_token`  | Security protection against CSRF attacks   | Session           |
| `session_id`  | Maintain user session across pages         | Session           |

### Analytics Cookies

| Service  | Purpose                                                 | Duration       |
|----------|---------------------------------------------------------|----------------|
| PostHog  | Product analytics, user behavior insights, performance monitoring | 12 months      |

**What we track:**

-   Page views and navigation patterns
-   Feature usage and user interactions
-   Error reporting and performance metrics
-   Campaign creation and management activities

### Preference Cookies

| Cookie Name        | Purpose                                       | Duration  |
|--------------------|-----------------------------------------------|-----------|
| `user_preferences` | AI model selection, email templates, notification settings | 12 months |
| `theme_setting`    | Dark/light mode preference                   | 12 months |

## Third-Party Cookies

### PostHog Analytics

We use PostHog to analyze user behavior and improve our product. PostHog may set cookies to track user sessions and interactions.

Privacy Policy: [posthog.com/privacy](https://posthog.com/privacy)

### Stripe Payment Processing

When processing payments, Stripe may set cookies for fraud detection and secure payment processing.

Privacy Policy: [stripe.com/privacy](https://stripe.com/privacy)

## Managing Your Cookie Preferences

### Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

-   View which cookies are stored on your device
-   Delete cookies individually or all at once
-   Block cookies from specific websites
-   Block all cookies (may affect website functionality)
-   Set preferences for third-party cookies

### Browser-Specific Instructions

-   **Chrome:** Settings → Privacy and security → Cookies and other site data
-   **Firefox:** Preferences → Privacy & Security → Cookies and Site Data
-   **Safari:** Preferences → Privacy → Manage Website Data
-   **Edge:** Settings → Cookies and site permissions → Cookies and site data

**Important Note:** Disabling essential cookies will prevent you from logging in and using core platform features. Analytics and preference cookies can be disabled without affecting basic functionality.

## Data Protection and Privacy

### Cookie Security

-   All authentication cookies are marked as secure and HttpOnly
-   Sensitive cookies are encrypted and cannot be accessed by client-side scripts
-   We use SameSite attributes to prevent CSRF attacks
-   Cookie data is regularly purged according to our retention policy

### Your Rights

Under GDPR and other privacy laws, you have rights regarding cookies and tracking:

-   Right to be informed about cookie usage (this policy)
-   Right to consent to non-essential cookies
-   Right to withdraw consent at any time
-   Right to access information about cookies we use

## Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our platform or via email.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

## Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

**Email:** [privacy@skyp.ai](mailto:privacy@skyp.ai)  
**Subject:** Cookie Policy Inquiry

For more information about our privacy practices, please see our [Privacy Policy](/privacy).